The First Call
When you contact Sunrise, we will record your contact information and refer you to one of our landscape designers (for design builds) or account managers (for maintenance). Your designer or account manager will then call or send an email to initiate a discussion of your interests and goals for your landscape. After an appointment has been scheduled, you will meet with your landscape professional on your property to consult and physically survey the prospective areas of development.
At The First Meeting
During your first meeting, you and the designer/account manager should have a dialog to determine what priorities you may have in your landscape. Your landscape professional will listen, ask, answer questions, and help to develop ideas to enhance or correct areas on your property. A second meeting may be necessary to further develop the concepts discussed or review a plan of action.
After We Meet
After the meeting, your designer/account manager will take the information you provided during the consultation and create a proposal to renovate or enhance the landscape. If a plan is required, your designer will create one that addresses your needs and wants, while integrating the architecture of your home.
You’ve Decided To Work With Sunrise
If the proposal and plan are accepted and payment is arranged, the designer/account manager will proceed forward and arrange the logistics of the contract or schedule your maintenance work. For landscaping design and builds, Miss Utility will be contacted, materials will be ordered, and the work will be scheduled.
During the Design Installation
(For Landscape Design)
On the first day of the installation, the designer will arrive along with the crew to initiate the installation. The designer will show the crew what the plan is and detail the goals of the contract. During the installation, the designer will be your point of contact. Our goal is to simplify project management by having your designer be your eyes and ears during the installation. Your designer is there to keep you informed and the project on track according to the contract.
After the installation, a final walk-through is recommended for you to ask any final questions, or point out any areas that may cause concern, these will be addressed by Sunrise. Finally, your home and landscape will be left neat and clean, ready for you to enjoy throughout the outdoor season!
Management of Your Property
(For Landscape Maintenance)
Your account manager will be your point of contact for the duration of your maintenance contract. Our goal is to simplify your daily concerns by having your account manager be your eyes and ears on your property. Your account manager is there to keep your landscape maintained according to the contract.